About our OSHA 30 hour & 10 hour Construction & General Industry Outreach online

About our OSHA 30 hour & 10 hour Construction & General Industry Outreach online

What is the cost of the course and what methods of payment are accepted?

What happens if I get disconnected from the Internet?

Is it secure to send my credit card information over the Internet?

Can I take the course from various locations and computers?

What happens if I have technical difficulties or the system malfunctions during the course?

Can I take this course with the AOL ® browser?

Do I need to have sound on my computer to take these classes?

Do I need to use a PC? What if I have a Macintosh?

How do I get a username or password? What do I use it for?

Frequently Asked Questions

ANSWERS:

What is the cost of the course and what methods of payment does Classroom Online/360Training accept?

The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa ®, MasterCard ®, Discover ®

.What happens if I get disconnected from the Internet?

If you get disconnected from the Internet, then you will need to log back into your account. If this happens, then you will be returned to the beginning of the lesson that you were working on when you were disconnected.

.Is it secure to send my credit card information over the Internet?

Yes, all ClassroomOnline/360training web sites incorporate HTTPS technology making them safe and secure to process monetary transactions. HTTPS is the Hyper-Text Transfer Protocol with SSL Encryption. It is the most popular network protocol for establishing secure connections for exchanging documents on the World Wide Web.

.What happens if I get disconnected from the Internet?

.Do I need to have sound on my computer to take these classes?

While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.

Can I take the course from various locations and computers?

Classroom Online classess are available to you from any computer with Internet.

Can I take this course with the AOL ® browser?

You can take the Classroom Online/360Training course with any browser of your choice, although 360training does not support the AOL ®, Mozilla ®, Firefox ® and Netscape ® Browser. This means our technical support team is not able to help you in the event of a problem while taking a course with the any of these browsers. We suggest that you use Microsoft Internet Explorer browser (version 7.0 or latest), while signed on with AOL ®. To do this, log in to AOL ® and minimize the program. While still connected to the Internet, click on the START button in the lower left-hand corner of your screen. Click PROGRAMS, and then click INTERNET EXPLORER ®. The program icon will have a blue colored "e" shaped icon.

.What if I have a Mac? Do I need to use a PC? ?

If you have a MAC ®, then you can still sign on to take any of our classes. Many of our customers have taken their courses on MACs ® and had no problems whatsoever. However, be aware that our technical support team may be unable to assist you, should you encounter technical difficulties. They do not have MACs ® and, therefore, may be unable to replicate any problem you may encounter. If you have a MAC ®, then you will need the latest version of Internet Explorer ®, as well as the latest version of the Macromedia Flash Player ®.

.How do I get a username or password? What do I use it for? What should I do if I forget it?

The username and password is selected by the student. It should be unique and something that you can easily remember. We suggest using your e-mail address. You will use the same username and password each time you attempt to log in to the virtual university page to access your course. This information is entered in the returning students section on the homepage of the virtual university.

Outreach FAQ

What are OSHA's rules for online outreach training?

For all online OSHA outreach training programs, students must:

•Spend at least 600 minutes in a 10 hour training course and 1800 minutes in a 30 hour course.

•Complete a survey evaluating the course.

•Complete all coursework (including survey) within 6 months of starting the program.

•Start the course within 12 months of registration.

•Pass all quizzes and the final exam with a score of 70% in 3 attempts or less.

•Only complete 7.5 (450 minutes) hours of training per day. This means that the 10 hours courses must be completed over a span of 2 days or more and the 40 hour courses must be completed in over 4 days.

I have completed the modules in the outreach training course, why can't I access the final exam?

Our OSHA outreach programs are designed to present 10 or 30 hours of content. However, every student moves at his or her own pace and some people finish the modules faster than others. Regulations require that you spend 600 minutes in a 10 hour course or 1800 minutes in a 30 hour course. You are not permitted to attempt the final exam until this requirement is met.

Is there a time restriction on completing the OSHA 10 and 30 Hour Outreach Courses?

Yes. You must complete the course within 6 months of the day you began the course. You must begin your course within 12 months of registration.

Who can I contact regarding Safety questions?

Please contact your outreach trainer, Michael Millsap with any questions about safety you may have. You received an introductory email from him when you registered for your course. To contact him, please email him at outreach-trainer@360training.com.

I have taken the 10/30 Hour Outreach Training course. When will I receive my OSHA card?

Upon completion of the course, you will receive a temporary certificate of completion from OSHAcampus.com. In 4-6 weeks, you will receive your official card.

Why is there a waiting period for my card?

Your course record, including your final exam score and survey information, must be reviewed by your trainer and OSHA before you are issued a card in the mail.

Can I have proof of completion for my course while I am waiting for my card?

Upon completion of the course, return to your "My Training" page and click the certificate icon. If all of the course requirements have been completed, you will be able to view and print your certificate of completion.

I never received my 10/30 Hour Outreach Training Completion Card. How do I request a new one be sent?

Please contact our support team at 888-360-TRNG or by visiting the Contact Us page. Since it is likely that your card was lost in the mail, please assure that your mailing address is accurate on your profile.

I lost my 10/30 Hour Outreach Training Completion Card. How do I get another one?

Please contact our customer support team at 888-360-TRNG with your information to receive a replacement card. There will be a $15 processing fee.

What materials come with the course?

Every course contains supplementary printable study materials.